All stories by Joe Patti on BroadwayStars

Saturday, June 14, 2025

When Members See Themselves As Donors by Joe Patti

Earlier this month, Colleen Dilenschneider and IMPACTS Experience released data on exclusive access being a membership benefit that was important to high value museum members. I wasn’t rea…

SOURCE: insidethearts.com at 01:18AM
Monday, June 9, 2025

Talk About How Your Cancelled NEA Grant Impacts Your Community by Joe Patti

This weekend Margy Waller posted a guide for arts and cultural organizations to use to talk about the termination of your National Endowment for the Arts grant. The guide is based on researc…

SOURCE: insidethearts.com at 11:42PM
Thursday, June 5, 2025

Test Driving Seats Without The Pressure Of Performance by Joe Patti

I had purchased tickets from the Straz Center in Tampa, FL as a gift for family members earlier this year so I ended up on their mailing list. This week I received an email inviting me to a …

SOURCE: insidethearts.com at 04:03AM
Wednesday, June 4, 2025

Will Cultural Prescriptions Come To NYC? by Joe Patti

Earlier this week Hyperallergic had an article about the cultural plans of two candidates for NYC mayor, Brad Lander and Zohran Mamdani. From the article, it appears Lander has a more detail…

SOURCE: insidethearts.com at 03:42AM
Tuesday, June 3, 2025

These Are Not The Fans You Are Looking For by Joe Patti

Seth Godin recently made a post about fans which can sort of hit close to home for arts organizations. His observations also serve to illustrate that the relationship dynamics experienced by…

SOURCE: insidethearts.com at 03:18AM
Thursday, May 29, 2025

Understanding The Importance Of The Conductor by Joe Patti

This weekend someone posted a video of Gustavo Dudamel conducting the LA Philharmonic in a rehearsal of Mendelssohn’s Scottish Symphony 13 years ago in the nextfuckinglevel sub-reddit with…

SOURCE: insidethearts.com at 01:36AM
Wednesday, May 28, 2025

Contemplating Your Role In The Community by Joe Patti

Kyle Bowen at Museum as Progress presented an interesting perspective on the way arts organizations can approach supporting the outcomes their visitors and participants seek. He tackles the …

SOURCE: insidethearts.com at 01:18AM
Wednesday, May 21, 2025

Art That Will Stop Your Heart by Joe Patti

I am generally opposed to promoting arts and cultural experiences as events that will make you swoon or enter some sort of ecstatic state. These aren’t common outcomes and there can be an …

SOURCE: insidethearts.com at 04:36AM
Tuesday, May 20, 2025

A Play About A Book About A Guard In A Museum by Joe Patti

Patrick Bringley, who wrote a memoir about his time as a guard at the Metropolitan Museum of Art has an off-Broadway show based on his book. He now stars as a version of himself in a one-man…

SOURCE: insidethearts.com at 04:36PM
Thursday, May 15, 2025

Doubling The Yield Vs. Doubling The Land You Have by Joe Patti

Seth Godin made a post last week that aligns with the idea that it is easier and cheaper to retain a following rather than constantly trying to acquire new customers. Aubrey Bergauer will of…

SOURCE: insidethearts.com at 02:32AM
Wednesday, May 14, 2025

Reading To Your Kids Is Never A Bad Thing by Joe Patti

Last month an article in The Guardian reported that the number of parent reporting that they enjoy reading aloud to their kids 0-4 has dropped from 64% in 2012 to 41% for the same age group …

SOURCE: insidethearts.com at 02:06AM
Tuesday, May 13, 2025

DAFs May Not Be Distributing Funds As Much As Juggling Them by Joe Patti

Last week, Philip Cubeta had linked to a story on Inside Philanthropy analyzing the collection and distribution practices of donor advised funds (DAF). I have previously written about proble…

SOURCE: insidethearts.com at 01:36AM
Tuesday, May 6, 2025

Opening Doesn’t Provide The Opening Bands Hope For by Joe Patti

Interesting bit of research by Jeff Apruzzese who looked at whether opening for a major band on tour provided a bump in fame to launch them to stardom. Apruzzese had been a live musician on …

SOURCE: insidethearts.com at 11:32PM
Monday, May 5, 2025

$11 Opera Tickets Are Back In Philly by Joe Patti

When I made my post about the new TKTS booth in Philadelphia last week it occurred to me to check if Opera Philadelphia would be offering it $11 tickets for any seat in the house again this …

SOURCE: insidethearts.com at 11:12PM
Thursday, May 1, 2025

Freakonomics For You Broadway Freaks by Joe Patti

For the last three weeks the Freakonomics radio podcast has run a three part series on the economics of live theater, Broadway shows in particular. They are using the example of the effort t…

SOURCE: insidethearts.com at 09:18AM

Discounted TKTS In Philadelphia by Joe Patti

The iconic TKTS booth in NYC’s Times Square and London’s West End has branched out and started serving Philadelphia. The Philly branch provides discounted tickets for theater performance…

SOURCE: insidethearts.com at 09:18AM
Tuesday, April 29, 2025

What Do You Recommend We Do? by Joe Patti

As ever, I am paying attention to data on various trends, one of which is the level of perceived trust of cultural organizations. Colleen Dilenschneider and the folks at IMPACTS Experience h…

SOURCE: insidethearts.com at 08:32AM
Thursday, April 24, 2025

How Long Have Communities Been Yearning For An Outcomes Focused Experience? by Joe Patti

Ruth Hartt made a post yesterday that is getting a fair number of responses from folks in the arts community, including somewhat gratifyingly, board members who need to be invested in the go…

SOURCE: insidethearts.com at 12:48AM
Wednesday, April 23, 2025

Progress In Community Lives Can’t Be Standardized by Joe Patti

Kyle Bowen piqued my attention today in the Museums as Progress newsletter where he discussed Goodhart’s Law. “When a measure becomes a target, it ceases to be a good measure. Long time …

SOURCE: insidethearts.com at 06:24AM
Tuesday, April 22, 2025

Arts Midwest’s Helpful DEI Legality Webinar by Joe Patti

Last week I had an ArtsHacker post covering a sessions sponsored by ArtsMidwest regarding compliance with Trump Administration Executive Orders on DEI programs. The content of this session i…

SOURCE: insidethearts.com at 12:06AM
Wednesday, April 16, 2025

Elements Of Legal And Illegal DEI Programs by Joe Patti

In March, Arts MidWest sponsored a webinar on the Trump Administration’s Executive Orders on DEI. The webinar was led by attorneys from McDermott Will & Emery LLP. Lawyers were eligibl…

SOURCE: artshacker.com at 04:23PM

You Put It On, You Can’t Write It Off by Joe Patti

Short, interesting piece on the INC magazine site on Tax Day about tax mistakes content creators and influencers make that has a bit of overlap for all creative and arts workers. The first a…

SOURCE: insidethearts.com at 03:54AM
Tuesday, April 15, 2025

Notable Changes In Museum Social Media Use by Joe Patti

The Art Newspaper conducts an annual survey of the social media usage of 100 most visited museums in the world. They have typically taken a look at how museums have been using Facebook, Inst…

SOURCE: insidethearts.com at 03:32AM
Thursday, April 10, 2025

Why Are Kids Licking Nintendo Cartridges? by Joe Patti

Alright so today’s post is totally for amusement and entertainment purposes. Except for a pretty narrow use case, I don’t really see a connection with arts and cultural organizations. I …

SOURCE: insidethearts.com at 01:36AM
Wednesday, April 9, 2025

Ubiquity And Connection Can Be Better Promotion Than Scarcity by Joe Patti

Seth Godin had a recent post on the “knock, knock” promotional business model. The way he describes it put me in mind of the Field of Dreams “if you build it, they will come,” approa…

SOURCE: insidethearts.com at 01:24PM
Tuesday, April 8, 2025

Lower Rates For Loyal Customers? How Novel! by Joe Patti

A couple days ago, Sam Reich, CEO of Dropout TV announced an $1/month increase in the subscription rate for the service. However, he made it very clear that this increase was for new and ret…

SOURCE: insidethearts.com at 12:48AM
Wednesday, April 2, 2025

To Thine Own Tactics Be True by Joe Patti

Seth Godin recently made a post warning people against adopting the tactics of those you view as successful as your own. The problem is simple. You don’t have a tactics problem. You have …

SOURCE: insidethearts.com at 05:03AM
Tuesday, April 1, 2025

Oregon Arts Commission Making Grants Easy For All by Joe Patti

A professional grant writer had a piece on the Oregon ArtsWatch website where she expressed her disbelief at the Oregon Arts Commission’s (OAC) new grant guidelines. But it was all in a go…

SOURCE: insidethearts.com at 04:12AM
Friday, March 28, 2025

Patience For Ticket Purchase Experience Is Wearing Thin by Joe Patti

Yesterday I received an email letting me know that Colleen Dilenschneider and her colleagues at IMPACTS Experience had released a new post titled Ticket Purchasing Frustrations Are On the Ri…

SOURCE: insidethearts.com at 02:42AM
Wednesday, March 26, 2025

Causes of Churn Common Across All Business Types by Joe Patti

There was an article on Fast Company this week that discusses customer churn. For the most part the piece is written from the perspective of being a company that has sold another business a …

SOURCE: insidethearts.com at 08:06AM
Tuesday, March 25, 2025

Strippers Organizing, But Not Unionizing In Minneapolis by Joe Patti

Earlier this month I saw a news piece about strippers in Minneapolis organizing to form a guild in that city. Stories about people organizing to take collective action and engage in bargaini…

SOURCE: insidethearts.com at 01:48AM